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June 9, 2024By Ryan Nelson
A variety of intiatives are underway for cyber, modernization, citizen experience and more data-driven decision making, writes immixGroup market intelligence analyst Ryan Nelson
As the federal government prepares to finish out fiscal 2024, IT vendors and solution providers would do well to understand where the opportunities exist in civilian agencies. From improving cybersecurity to modernizing legacy IT systems to enhancing the citizen experience, civilian agencies are prepared to focus their attention on these areas in the remaining months.
From fiscal 2023 to fiscal 2024, the proposed budget for IT in civilian agencies increased 13 percent. Among civilian agencies, IT budgets generally remain stable even when budgeting in general is uncertain, because IT is considered a major mission enabler.
While specific programs change by agency, overall, the fiscal 2024 civilian IT budgets support four specific priorities:
- Bolstering cybersecurity posture
- Modernizing legacy IT systems
- Improving citizen experience
- Creating data-driven organizations
Those who hope to sell their products and services to federal civilian agencies need a solid understanding of each of these priorities. They should align their capabilities to support each agency’s key initiatives.
Veterans Affairs programs
Citizen experience is a primary driver of IT investment for the VA in fiscal 2024. Electronic health records modernization and automated appeals processing are two large initiatives based around improving veteran access to health records and improving processing times.
Electronic healthcare modernization. This $1.9 billion initiative will provide for the purchase of licenses and activities for additional future medical center deployments, purchase of computer hardware and interface development.
Automated appeals processing. This Toxic Exposures Fund program, budgeted at $1.2 billion, will modernize IT systems and infrastructure to support expected increased claims processing, including investment in claims automation.
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