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By Chris Kain
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More than 50 DC customers who were allegedly misled by a car-sharing company will receive refunds under a new settlement announced today by the DC Office of the Attorney General.
The settlement with Getaround Inc., a peer-to-peer car-sharing company that halted operations in North America in February, resolves an investigation that found multiple violations of a prior agreement with OAG.
In addition to providing for $75,000 in refunds and penalties, the new settlement requires that Getaround reform its business practices and notify OAG if it ever begins operating in DC again. The agreement notes that the company denies any violations of the 2021 settlement or any DC consumer protection laws.
“This settlement puts money back into the pockets of DC residents who were misled by Getaround and charged large damage fees after being led to believe that they were covered by insurance,” AG Brian Schwalb said in a statement.
According to Schwalb’s office, the company failed to properly disclose coverage exclusions. Other allegations about Getaround include misleading users about its customer service hours and vetting practices, as well as operating in the District from January 2022 through September 2024 without the required business licenses.
