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CGI Federal won a 2-year, $378 million extension of its contract with the State Department for end-to-end passport application processing services supporting the Bureau of Consular Affairs.
As part of this continuous work, CGI will deliver process efficiencies and customer service improvements to support the Bureau.
“CGI’s ongoing enhancements assist the Bureau in optimizing the experience and reducing the turnaround time of passport application services,” said Derrick Williams, CGI senior vice president of consulting delivery for international affairs. “Our focus on collaboration and mission success, underpinned by the delivery of services with increased efficiency, will continue to provide a customer-centric passport application process for the American people.”
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