March 26, 2024
The D.C. Housing Authority is planting roots across the street from the Chinatown archway, hoping to draw foot traffic and provide face-to-face help for customers in the busy area that has faced growing challenges.
DCHA is leasing nearly 26K SF at the intersection of H and Seventh streets northwest, the corner property of Douglas Development’s Chinatown Row, a 145K SF assemblage of office and retail across the street from Gallery Place and Capital One Arena.
The agency plans to move over 150 personnel to the second and third floors of the property, according to a news release. The space will house employees managing its Housing Choice Voucher Program and the Office of Customer Engagement’s call center.
It will be DCHA’s fourth property to offer in-person support to customers and the first in Northwest D.C.
“This new office enables DCHA to offer our customers another convenient location to engage directly with staff and allows for improved oversight of the HCV Program,” DCHA Executive Director Keith Pettigrew said in a statement.
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